Contact information

We’re always happy to assist you with any questions about your order, our products, or our policies. Please reach out using the contact details below.

Customer Support

Our customer support team is available to help you with:

• Order status and tracking information

• Product questions or recommendations

• Return and refund assistance

• Shipping and delivery inquiries

• General feedback or issues

📧 Email: support@monsale.shop
We typically respond within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed

Mailing Address

(For correspondence and returns only — no walk-ins)
MON SALE
Customer Service Department
(Exact mailing address provided upon return authorization request)

To initiate a return, please first contact our team at support@monsale.shop to receive the correct return instructions.

Social Media

Stay connected with MON SALE for updates, promotions, and exclusive offers.
Follow us on our official social media channels (if applicable).

Important Notes

• Please include your order number in all communications for faster assistance.

• Do not return items without prior approval from our support team.